Managing orders
Follow orders through each stage, upload content, approve drafts, ask for revisions and track live links.
9 articles
- Track your ordersFind any order across all projects, filter by status, date or project, and see what needs your attention.
- Use your Inbox to see what needs youYour Inbox collects every task waiting on you, most urgent first: order tasks, campaign recommendations and live links that need a look.
- Order stages explainedWhat each stage of an order means, who's working on it, and what you can do at each point, including cancelling.
- Upload your articleAttach the article you wrote to an order as a Word (.docx) file or PDF, replace it, and what happens after.
- Review and approve a draftOpen the draft our writers wrote in Google Docs, leave comments, and approve it so the order moves to the publisher.
- Request a revisionAsk the writer for a round of changes, see how many revisions you have left, and what to do if you've used them.
- Comment on an orderUse the comment thread on an order to give context, answer questions from the writer or publisher, and keep everything in one place.
- Track your live linksWhat the Live Link Tracker checks once an article is published, what Healthy, Needs review and Broken mean, and what to do about a problem.
- What happens if a link is removedOur promise when a live link drops: we ask the publisher to restore it, and if it isn't back within 14 days you get a replacement or credit.
Still need help?
Write to us and a person on the Rankticker team will reply. Include your order ID (it starts with ORD-) or receipt number if your question is about one.