Rankticker

Comment on an order

Use the comment thread on an order to give context, answer questions from the writer or publisher, and keep everything in one place.

Updated 1 min read

Every order has a Comments thread shared between you, the writer and the publisher. Each message shows who wrote it and when.

The Comments thread on an order with messages from the client, writer and publisher and a comment being typed
  1. Open the order and scroll to Comments.

  2. Type your message in Leave a comment and click Send.

Comments are synced to the article's Google Doc, so the writer sees them where they work. Keep each comment under 4,000 characters.

Use comments for questions and small changes. For a rewrite, use a revision request so it's tracked against what your order includes.

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Write to us and a person on the Rankticker team will reply. Include your order ID (it starts with ORD-) or receipt number if your question is about one.